Refund policy

Política de Envío 

Todos los pedidos se procesan y envían desde Puerto Rico. Actualmente ofrecemos envío dentro de Estados Unidos y Puerto Rico, con dos opciones al finalizar tu compra: Economy y Standard.

Recibirás un correo de confirmación con la información de tracking en cuanto tu pedido sea despachado.

Si tienes preguntas sobre tu envío, contáctanos a victor@jasperbeads.com.

We have a 3 day return policy, which means you have 3 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at victor@jasperbeads.com. Please note that returns will need to be sent to the following address: AVE 65 INF #420 EXT SAN AGUSTIN SAN JUAN, PR 00926

Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at victor@jasperbeads.com.